Technique
XCXD provides entire E-commerce so≈lutions for our client.•Ω Our self-owned E-comme÷♥rce system cluster includes CRM, WMS, P±πDM (Products Management Cen₩βter), OMS (Order Management S✘♥ystem), Marketing Centers∑&×, DOD (Data On Demand System). Six fuπ•♦nctional modules are inte↑>÷∞grated to provide a complete operationa≈₽>l and data support fo®♠r your E-commerce busin™∑ ess.
In the mean time, we carry Ω$→out tailored E-commerce solutions for¶∏→≠ each client according to business ¶"needs, by integrating seamlessly a☆•mong enterprise internal syst₹∞ ems, E-commerce platforms, and XCXD sy✘≤©stems. Moreover, XCXD he ♠lped our clients make strategic E- εγΩcommerce channels planning and de≈☆ployment.
Operation
Just as the traditional p♣✔±₩hysical store channel, γ✔♦E-commerce channel faces store registr₹ ♣ation , location selecti¥₩on ( the cost of enterin∏Ω♥g different E-commerce platfor≠ms and expected profit) , store decorδ↕↑ation, merchandise display , b↓↓σ<anner design and placement ( designerΩ★s, editors ) , event plan¥→ning and execution ( planning, cop±∑₩€y writing ) , customer servi↕<ce ( pre-sale and after-sale ™★≠&customer service ) as well. XC☆γXD is able to provide integrated s←±tore set-up services in differ£↑γent E-commerce platforms foπ•×r our clients including the offici×✘al online store, TMall, JD, Amazon, Dangdang, Yixun and oth♠★er third-party E-commerce platforms. MoΩ₹" reover, XCXD is responsible for α₩&"the overall store opλ≥€₽eration.
As XCXD’s client, you will be equ¶ ∞↓ipped with a full-stack online servi≥≈λce team, who is responsible for your E-∑×commerce platform daily oper✘♥≥∑ation. We ensure superior custo>✔±mer experience and promote your onli£₽ne business with stable, sustained ≈ growth. Various professionals willβ be composed to your service tea₹★m, who will supplement and e≠∏∑✔nhance the internal experience an✘®™d skills.
Digital Marketing
Combining with the interneσ≤t new media, XCXD profesπ✘sional marketing team helps our cli€ →₹ents develop the integrated mar$☆keting planning and staged mar§×keting activities approach. Accorγπ≥ding their marketing$₩™ needs and target mark •★αet in different phases, XCXD∏<↔& promotes and dissemina♠≠'tes the online store •→☆in most appropriate channels to maximiz×÷ε₽e the effect of every marketing€×¥ campaign. ₽£→ We u←®λse both self-developed DOD data a₹Ωnalysis system and th÷δ ≤ird-party data analysis $β±☆software to collect φ↕ and analyze large amount of data, &↓ in order to digging out of data f↕"$Ωunctions maximally.
Warehouse & Logistics
XCXD has self-built wareh∞≤εouse (3,000 square meters) in Beijing§↕✘ and rented warehouses nationwide.
We can provide you with professio↕≠•δnal E-commerce warehousing s& §ervices:
while support batch management storβσage, SKU management and unique✘φ code management.
Standardized operating×Ω' procedures, including: quality cont≤£rol, storage, shelving, sorting, ve♣π rification, packaging, h∞±≤λandover, settlement, βεare implemented effectively ✔→to improve the accuracy ₽↓and efficiency.
We support sub-warehouse, sub-stora>$ge, sub-space and sub-shelf manag>≈♣ement.
Multi-shippers manage£☆ment enables multi-channel, and∑€ multi-distribution.
The entire process is reversible, ©traceable, when there is an order ↑↓exception, we can locate the prob>¥£εlem immediately.
Data Analysis & Appl•∏ication
We independently developed a set of®÷ E-commerce services designed to' $ provide full support for ↔&♠↑the traditional brands systems - P "♥EC platform, integrate seam★±βlessly into the foreground B2C ★÷website, WMS, CRM, ERP÷← Ω, DOD and other systems, to break down ©↔∞₽the entire E-commerce supp£↕¥ly chain.
DOD (Data On Demand) system ana ✔lyzes large amounts of dataσ®↔ in PEC platform thr✘✘$φough mathematical model ₩βε. The system helps our clients to ∞identify different customer pr>>≥eferences to facilitate sales. CRMβ↑← (Customer Relation Mana→↔gement) system, further processes t λhe data, mining and analyzing the rε↔elationship between t₽↔≈he various data indicators to establishλ∏ the relevant data modelσ ' in simulation and prediction. F∑¶rom the foreseeable analy↑✘'≤sis report, we help our clients ∑☆ make business adjustφ÷≥↑ments. Suggested by XCXD team, our cl₩←ients develop strong relation with c&∏ustomers to adapt well the developm≥>∑ent of market economy.→→₽
Client Service & Manage≤←♥¥ment
In customer service, XCX♥↓>×D can set up independent call cente♥λ"r and customer service ₽α→team for the enterprises, ™'to provide high quality and proεδ₽¶fessional consulting service↓™s for consumers. Meanwhil"®e, through customer service chan<☆δnels, combined with customer relations≤←£₽hip management (CRM) system,&↕ we can launch the marke$φting of the regular custo ✘ mers, and provide sophisticated afterα✔-sales service channel.
XCXD utilizes communication ch©×ε¥annels provided by the official≥ € store, Tmall flagshi₽¥♣p store, JD Mall, Amaz₩₽☆on, Yi Xun and other wide range of E-coπ•₽mmerce platforms, achieved in↔✔☆>tegrated marketing of your consuφ→¥←mers. Integrate independ↓φλent market management, sales mana✘π÷✔gement and after-sales se∏$÷♠rvice, and provide a unified op¥eration platform. Integrate multi-cha↕↓nnel sources data to achieve∏β← business data integration and"ε sharing.
